Why ACD.care?

With your first month free, it is easy to try before you buy. Within minutes you will have full access to your own cloud IVR and ACD platform. No sales pitch or annual contract required.

When looking into call center software it’s always important to have the right fit, which is why we want you to try it out for a month. You’ll be impressed by the simple yet powerful tools we have to offer.

Call Center Edition

  • Unlimited users (agents), profiles, menus, queues, and extensions
  • Purchase local and toll-free numbers instantly
  • Record up to 100% of calls and determine how long calls should be stored before deletion
  • Customize auto-attendant with extension dialing, dial-by-name, and voicemail
  • Customize menus and record greetings to allow callers to select the appropriate queue
  • Customize queue experience with music, hold messages, and callback allowing callers to keep their place in queue
  • Silent monitor calls, coach or barge users
  • Real-time and historical reporting
  • PBX-only user licenses available

Robust. Secure. Scale up, scale down.

Completely secure, robust, and cutting edge cloud solution with 24/7 support whenever you might need us. No limit on users, ports, queues, menus or phone numbers. Convert your call center to omni-channel routing with e-mail, chat, text, and social channels.

Always know how your Call Center is performing

Our unique quadrant quickly shows you the overall performance of your call center. With customizable parameters and date filters, you can fit this to your call center’s needs.